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VISION-001: Puppies OS

Field Value
ID VISION-001
Status Approved
Created 2026-01-19
Owner David

Overview

Puppies OS is a digital operating system for puppy stores. It provides a customer-facing ecommerce and lead generation website alongside operational tools for inventory, CRM, analytics, remarketing, social media, and price forecasting.

The software is deployed as independent instances for 3 puppy store brands, each operating in separate geographic markets with their own data, hosting, and domain.


Problem

For Customers: - Can't see available puppies without calling or visiting - Competitors hide prices, creating distrust - Online-only puppy sellers are often scams - No way to research breeds before visiting

For Store Operations: - No data visibility into sales or customer behavior - Leads lost without tracking or follow-up systems - No remarketing to re-engage interested customers - No social media pipeline - Pricing decisions made without data


Solution

Customer Website: - Browse available puppies with real-time inventory - Transparent pricing displayed upfront - Breed information and care guides - Online reservations and visit scheduling - Configurable branding (colors, fonts, logos) - Fully editable content via embedded CMS

Operational Tools: - Puppy inventory catalog - CRM and lead tracking - Analytics dashboard - Remarketing automation - Social media content pipeline - Price forecasting


Deployment Model

One codebase deployed to 3 independent instances:

Instance Domain Data
Brand A Own domain Isolated
Brand B Own domain Isolated
Brand C Own domain Isolated

Each instance is self-contained with its own database and hosting. Continuous deployment pushes updates to all 3 instances automatically.


Success Metrics

Metric Target
Lead generation 50%+ increase
Lead-to-sale conversion 25% improvement
Operational efficiency 30% time savings
Revenue growth 20% increase

Scope

In Scope

  • Customer-facing website with puppy listings
  • Configurable styling per instance
  • Embedded CMS for content editing
  • Puppy inventory management
  • CRM and lead tracking
  • Analytics dashboard
  • Remarketing automation
  • Social media pipeline
  • Price forecasting

Out of Scope (Initial)

  • Native mobile apps (responsive web)
  • Shared data across instances

Architecture Principle

Start simple. Only increase architectural complexity when requirements outgrow the current approach.


Document Status
ARCH-001: System Architecture Approved

Changelog

Date Author Changes
2026-01-19 Claude Initial vision document - Approved